Data & Privacy
Your privacy matters to p345. This Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have in relation to your information. Please read it carefully before using the Platform.
Last Updated: January 2026At a Glance
What personal information p345 gathers when you register, deposit, bet or contact support — including identity, payment and usage data.
The lawful bases on which p345 processes your information — account operation, KYC compliance, fraud prevention, responsible gambling and communications.
When and with whom we share data — payment processors, identity verification partners, analytics tools — and the safeguards we apply.
The technical and organisational controls — SSL encryption, access controls, staff training — that p345 uses to protect your personal data.
Your rights to access, correct, delete or restrict your data, to object to processing, and to lodge a complaint with a supervisory authority.
How p345 uses cookies, local storage and analytics tools to improve the Platform experience, and how you can manage these preferences.
This Privacy Policy ("Policy") describes how p345, the operator of the online betting and gaming platform accessible at https://p345.cam ("Platform", "we", "us", "our"), collects, uses, discloses, stores and protects the personal data of users ("you", "your") who access or register on the Platform.
p345 is committed to handling personal data responsibly and in accordance with the data protection and privacy standards required by the applicable operator license jurisdiction. This Policy should be read alongside our Terms & Conditions and Responsible Gambling policy.
Pakistan Notice: Pakistan's data-protection framework is evolving. p345 does not represent that this Policy constitutes compliance with any specific Pakistani law. Users in Pakistan are encouraged to review applicable local data-protection requirements. p345 processes data under the laws of its operating jurisdiction. This Policy does not constitute legal advice.
By accessing the Platform, creating an account, or using any service offered by p345, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
The following terms have the meanings set out below throughout this Policy:
p345 collects the following categories of personal data depending on how you interact with the Platform:
Payment Reference Notice: When you select a payment method referencing Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah or other familiar Pakistani options, the associated transaction data is processed by the relevant third-party payment processor. p345 receives confirmation of payment status but does not store full payment credentials. These providers are not affiliated with or endorsing p345.
p345 processes personal data under the following lawful bases, as applicable under the data protection framework of the operating jurisdiction:
| Processing Activity | Lawful Basis |
|---|---|
| Account registration and management | Performance of contract — necessary to provide the service you have requested |
| Identity verification (KYC) | Legal obligation — required under applicable anti-money-laundering and operator licence rules |
| Processing deposits and withdrawals | Performance of contract — necessary to operate your account |
| Fraud detection and security monitoring | Legitimate interests — protecting the Platform, other users and the operator from financial crime |
| Responsible gambling monitoring and interventions | Legal obligation and legitimate interests — duty of care to users |
| Sending account notifications and service communications | Performance of contract — necessary to keep you informed about your account |
| Sending marketing communications | Consent — only where you have opted in; you may withdraw consent at any time |
| Analytics and Platform improvement | Legitimate interests — improving service quality and user experience |
p345 uses the personal data we collect for the following purposes:
p345 does not sell your personal data to third parties. We share personal data only in the circumstances described below, and only to the extent necessary for the stated purpose:
No Pakistani Government Disclosure: p345 does not proactively share your personal data with the Government of Pakistan, PTA, State Bank of Pakistan or any Pakistani provincial authority. Disclosure to any authority will only occur where p345 is subject to a legally binding obligation under the applicable operator jurisdiction's law.
p345 operates internationally. Your personal data may be transferred to, stored and processed in countries other than Pakistan or your country of residence. These countries may have different data protection standards from those applicable in your jurisdiction.
Where personal data is transferred outside the operator's primary jurisdiction, p345 applies appropriate safeguards such as standard contractual clauses, data processing agreements or transfer mechanisms available under the applicable data protection framework. By using the Platform, you acknowledge and consent to such international transfers.
p345 retains personal data for as long as your account remains active and for a defined period after account closure as required by the applicable operator licence, anti-money-laundering regulations and dispute-resolution obligations. Typical retention periods are as follows:
| Data Category | Indicative Retention Period |
|---|---|
| Account and identity data | Duration of account plus up to 5 years after closure (or as required by applicable law) |
| KYC documentation | Duration of account plus up to 5 years after closure |
| Financial transaction records | Up to 7 years after the transaction date (anti-money-laundering record-keeping requirements) |
| Betting and gaming history | Duration of account plus up to 3 years for dispute resolution purposes |
| Support communications | Up to 3 years from the date of the interaction |
| Marketing consent records | Until consent is withdrawn, plus a reasonable period to evidence the withdrawal |
| Technical log data (IP, device) | Up to 12 months from collection unless required for ongoing investigation |
After the applicable retention period, data is securely deleted or anonymised so that it can no longer be attributed to you personally.
p345 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session and analyse usage patterns. The following cookie categories are used:
You can manage cookie preferences through your browser settings. Disabling cookies other than strictly necessary ones may affect certain Platform features. A cookie-consent mechanism is presented when you first access the Platform.
p345 implements technical and organisational security measures proportionate to the risk of processing your personal data. These measures include but are not limited to:
Your Responsibility: p345's security measures protect data in transit and at rest on our systems. You are responsible for maintaining the security of your own account credentials. Do not share your password. Enable 2FA where available. Contact support immediately if you suspect your account has been accessed without your authorisation.
Subject to applicable data protection law and certain limitations (for example, where retention is required for legal compliance), you have the following rights in relation to your personal data held by p345:
Request a copy of the personal data p345 holds about you (a Subject Access Request). We will respond within the timeframe required under applicable law.
Request correction of inaccurate or incomplete personal data. You can update most account information directly in your profile settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overriding legal retention obligations.
Request that p345 suspend processing of your data in certain circumstances, for example while a rectification request is pending.
Object to processing based on legitimate interests, including direct marketing. Marketing opt-outs take effect immediately and can be actioned in account settings.
Where processing is based on consent or contract and carried out automatically, request your data in a structured, machine-readable format for transfer to another provider.
To exercise any of these rights, contact p345 support at [email protected] (plain text — not a clickable link). We will acknowledge your request within 3 business days and fulfil it within the timeframe required by applicable law. We may require identity verification before acting on a data request.
The p345 Platform is strictly for adults aged 18 and over — or the higher minimum age required by the applicable operator or license jurisdiction. p345 does not knowingly collect personal data from minors. Registration requires confirmation of age, and KYC verification is mandatory before key account features are enabled.
If p345 becomes aware that personal data has been collected from an individual below the minimum age, that account will be closed immediately, associated data will be deleted (subject to any overriding legal obligation to retain evidence of the underage access), and any associated winnings will be void.
🔞 Parental Controls: If you believe a minor has accessed or registered on p345 using your household's devices, please contact us immediately at [email protected]. We will act promptly. We also encourage use of parental-control software to restrict access to gambling websites on shared devices.
p345 serves English-speaking users across Pakistan, including those in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. The following specific points apply to users located in Pakistan:
p345 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the scope of Platform services. The date of the most recent update is displayed prominently at the top of this page.
Where changes are material — meaning they significantly affect how we use your personal data or the rights available to you — p345 will provide advance notice via the Platform interface or by email to your registered address. Continued use of the Platform after the effective date of an updated Policy constitutes your acceptance of the changes.
We recommend reviewing this Policy periodically, particularly after any notice of update. Archived versions of previous Policies are available on request via our support channel.
For any questions, requests or concerns regarding this Privacy Policy, your personal data, or to exercise any of your data rights, please contact the p345 data support team:
Email (plain text — not a clickable link):
[email protected]Acknowledgement within 3 business days. Full response within the legally required timeframe (typically 30 days). Live Chat available 24/7 for general queries.
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This Privacy Policy is one part of the full picture. Our Terms & Conditions and Responsible Gambling guide contain equally important information for all p345 users.
🔞 18+ only. Gambling involves financial risk. Please play within your means and in accordance with applicable local law.