Gambling is meant to be entertainment — a way to enjoy live cricket, PSL matches, UFC fights and casino games. When it stops being fun, it becomes a problem. p345 provides every user with the tools they need to stay in control from the very first session.
Our Commitment
At p345, we are clear about one thing: responsible gambling is not a checkbox. It is the foundation of how we build and operate the platform. Every player who registers — whether they are in Karachi catching a late-night PSL T20, or in Islamabad following an ICC tournament — has access to the same full suite of control tools from day one.
We recognise that gambling can become harmful for some people, and we take that seriously. Problem gambling does not discriminate by city, age (within the 18+ requirement) or experience level. The warning signs can be subtle, and the tools to address them need to be easy to find and even easier to activate.
This page explains every responsible gambling tool available on p345, how to use them, and what to do if you feel gambling is becoming more than entertainment. We also address Pakistan-specific context — including the legal landscape — so you have a complete picture before you play.
Legal Notice for Pakistan: Online gambling may be restricted under Pakistan's Prevention of Gambling Act, 1977 and other applicable laws. p345 does not claim authorisation from the Government of Pakistan, PTA, State Bank of Pakistan or any provincial authority. Understanding and complying with applicable local law is your responsibility. This page does not constitute legal advice.
Platform Tools
Every one of these tools is available to all p345 users at no charge. They are built into your account settings and take effect quickly — most limits apply immediately.
Set a maximum amount you can deposit over a daily, weekly or monthly period. Once the limit is reached, further deposits are blocked until the period resets. Limits can be reduced immediately — increases require a waiting period.
Set a maximum net loss you are prepared to accept over a defined period. When your net loss reaches the limit, betting and casino play is suspended for the remainder of that period. A clear and important safeguard.
Define the maximum duration of each active play session. When the limit is reached, you are automatically logged out and must wait before starting a new session. Particularly useful during long PSL or ICC tournament nights.
Periodic pop-up notifications during active sessions that display time elapsed and your net activity for that session. A gentle prompt to pause, reflect and decide consciously whether to continue. Configurable to your preferred interval.
A short voluntary break from the platform — 24 hours, 72 hours, 7 days or 30 days. Your account remains open but you cannot log in, place bets or access the casino during the cool-off period. Marketing is also suppressed.
A stronger, longer-term measure. Self-exclusion blocks access to your p345 account for a defined period (6 months, 1 year, 5 years) or permanently. All marketing is suppressed. The exclusion cannot be reversed before the minimum term expires.
Step by Step
Self-exclusion is one of the most effective tools available to anyone who feels gambling is becoming a problem. At p345, we make the process as straightforward as possible — no barriers, no waiting lists.
Navigate to Account Settings and select the Responsible Gambling section. Your current limits and tools are visible here.
Choose your preferred exclusion duration — minimum 6 months, or select a permanent exclusion. Read the confirmation information carefully.
Submit the request. p345 will process your self-exclusion within 24 hours. Your account access will be suspended and all marketing stopped.
You will receive an email confirming your exclusion is active. Keep this for your records. If you require further support, contact us at [email protected].
Alternative Method: If you cannot access your account or prefer to request exclusion directly, contact p345 support via Live Chat (24/7) or by emailing [email protected]. We will process the exclusion on your behalf without requiring account login.
Exclusion Durations
A meaningful break. Suitable if you want to take extended time away while leaving the option to return after the period.
A full year off the platform. Gives substantial time to re-evaluate and seek professional support if needed.
Long-term self-exclusion for those who need a firm boundary. Highly effective for persistent problem gambling patterns.
A permanent, irreversible exclusion. The account cannot be reopened. Recommended where gambling has caused serious harm.
Important: Self-exclusion on p345 applies to this Platform only. If you are concerned about gambling across multiple sites, we encourage you to seek broader support, including professional counselling through a recognised support service in your area. p345 support can provide further guidance.
Recognise the Signs
Problem gambling can develop gradually. Recognising these signs early — in yourself or someone you know — makes intervention far more effective.
Continuing to bet after losses with the intention of winning back what was lost, often leading to escalating stakes.
Consistently spending more time gambling than intended — especially during live events like PSL or ICC matches that run late into the night.
Missing work, studies, family obligations or social commitments because of gambling activity or the time spent recovering from gambling sessions.
Spending money needed for essential expenses (rent, bills, food) on gambling, or borrowing money to fund bets.
Feeling restless, anxious or irritable when unable to gamble — a behavioural pattern that mirrors dependence.
Concealing gambling habits from family, friends or colleagues — or lying about losses and time spent on the Platform.
Self-Assessment
If you answer "yes" to two or more of these questions, we encourage you to use one of p345's responsible gambling tools or speak with a support professional.
Have you ever placed bets with money you could not afford to lose — money meant for rent, bills or household expenses?
Do you find yourself thinking about gambling often during the day, even when you are not actively betting?
Have you tried to cut down or stop gambling and found it difficult or impossible to follow through?
Have you ever chased losses — kept betting specifically to win back money you had already lost?
Has gambling caused problems in your relationships, work, studies or financial situation in the past 12 months?
Do you feel you need to gamble with increasing amounts of money to get the same level of excitement or satisfaction?
If you answered yes to any of these: Please consider activating deposit or loss limits right away, or requesting a cool-off period or self-exclusion. You can also contact p345 support 24/7 for confidential guidance without judgment.
Age Policy
p345 operates a zero-tolerance policy on underage gambling. The following protections are in place from the moment someone visits the Platform.
KYC verification requires government-issued ID confirming you are 18+ (or the higher operator/license minimum) before withdrawals are enabled.
Any account found to be held by a minor is closed immediately. All associated funds and winnings are void with no exceptions.
On shared devices, use parental-control software to restrict access to gambling websites. This is your responsibility as a household adult.
If you believe a minor has accessed p345 using your household's connection or devices, contact [email protected] immediately. We will act promptly.
🔞 Pakistan Note: Being 18+ does not automatically make gambling lawful in Pakistan. The Prevention of Gambling Act, 1977 and other applicable laws may restrict participation regardless of age. p345 does not claim Government of Pakistan authorisation or PTA approval. Each user is responsible for determining whether using this Platform is lawful in their location.
Getting Help
If you feel gambling has become a problem, professional help exists. Seeking support is a sign of strength, not weakness.
Our support team is available 24/7 in English and Urdu. Whether you need to activate a limit, request self-exclusion, or simply want to talk through your concerns confidentially, we are here.
Contact via Live Chat within your account, or email:
(Plain text — not a clickable link)
The following organisations are widely recognised in the responsible gambling sector. They offer confidential advice, self-help resources and referral to professional counselling services:
Note: These organisations are mentioned for general reference only. p345 is not affiliated with any of them.
If you are concerned about a family member or friend who may have a gambling problem — common in households across Karachi, Lahore, Islamabad and other cities where sports betting is popular — the following steps can help:
Common Questions
Your Next Step
Whether you want to set a limit right now, learn more about how p345 works, or read our full policies — taking an informed approach to gambling is always the right move.
🔞 18+ only — or the higher minimum required by the operator/license jurisdiction. Gambling involves financial risk. Local laws may restrict gambling. Please play responsibly within your means.